The Business Organisation And Environment Of Devices Information Technology Essay

The Business Organisation And Environment Of Devices Information Technology Essay Internet is one of the best communicating and information device that created by human it is used in a global scale for faster communication research in data and also online business, there are many type of companies around the world provides the telecommunication service. As regarding the information above our group has selected a company which is currently the leading telecommunication company in Malaysia that is called Telekom Malaysia berhad which owns a capitalization over RM11 billion and total work force of around 24,000. Before moving on to the points that we researched which are related to the company we would like to explain the history and achievement of the company with the information we gathered. The history of the Telekom Malaysia Berhad . The company was established in the year 1946, developed rapidly from the year 1995 where internet was first internet age began in Malaysia. According to the Malaysian internet survey which was conducted by Mimos and beta interactive services on 1995 one out of every thousand Malaysian had excess to the internet. As the company develop step by step with the partnership with the national building it helped the Malaysia country and the company itself with the latest technology and transform its network infrastructure from analog to digital and now moving on towards an IP base. Moving on towards the points that we choose and found the information related to the company is business organization and its environment, individual at work and lastly organization structure of Telekom Malaysia Berhad. Business Organisation and Environment As every Malaysian knows, Telekom Malaysia Berhad (TM) is currently a leading telecommunication company in Malaysia which provides internet services, voice services and also entertainment services for each of everyone of Malaysia. TM Company obtains the success today due to the outstanding leadership of the CEO. TM Companys aim is to become Malaysias top leading of new generation communications provider and to fulfill customers needs by their cutting-edge technology and excellence performance. The reason that pushes TM Company to the peak is because that the vision and mission of the company is clear and distinct, which gives their worker a general idea of what is the purpose of working there. Despite that, various types of problems from both internal and external environment still arise in the TM Company which affects the performance of the company. Malaysia is famous for its multicultural races, no doubt inside TM Company also a multicultural organization. Personalities and behaviors of workers in the organization are crucial to the company because they are the one who keep the companys profile high. For sure there are tons of types of personality and behavior inside the organization; therefore it is necessary to maintain the order of it. Human resources policies and legislation had been enacted for this purpose. Example such as Employment Act 1955, among the content, it is prohibited for women to work at around ten oclock in the night and five oclock in the morning, and also women are not allowed for underground working. Furthermore, TM Company also provides training for the new employees to be developed into various levels of staff for the company and also its subsidiaries in their own TM Training Centre. In every field of business, competitors are unavoidable. Same goes to TM Company, other company like Maxis, Digi, P1 W1max, Izzi and others are improving from time to time, which gives TM Company the pressure to upgrade them furthermore. At first, these types of companies had only made a slight impact on TM, but as business industries are affected by the globalization later on in 1990s, the competitive forces increases and forces TM to change its organization in order to cope with it. TM had no other ways but to re-organize their organization that majorly focus in improving and enhancing their productivity in order to keep surviving in the telecommunication industry with these much of competitors. Other than that, knowledge management also affects TM Companys performance and organization. The business today has moved into a rapid-changing and knowledge-based environment compare to the time before. Thus, many believes that running the business based on knowledge is crucial to the organization in order to survive. For TM Company, changing the organization style is keeping their performances remain outstanding among their competitors in telecommunication field. Leaders in TM Company use knowledge management method to keep the organization in shapes and in conjunction with that, they can fully utilize the intellectual capital. This enables the intellectual capital to grow from the aspects of skills, attitude and behavior of employees thus increasing the overall performance. Organisation structure TM Company is a big company in Malaysia. Therefore, TM company has its own unique structure and system which in bureaucracy style. Diagram 1.1 : structure of TM company Six key elements such as work specialisation, departmentlisation, chain of command, span of control ,centralisation and decentralisation and formalisation are used in designing the structure. According to the diagram above, work specialisation do exist in TM Company. For example, there are some workers who are specialised in certain tasks. Workers like technicians will repair all the systems and infrastructures of company. When lot of the specialist work together in an environment, it will form a department to perform certain similar tasks, which is a form of departmenlisation. Another element is span of control. From Diagram 1.1, span of control of each layer can be seen easily. For example, the board of directors got narrow span of control because under him there is only one subordinate, which is the chief executive officer. On the other hand, the chief executive officer got a wider span of control compare to the previous one. Under the CEO is another layer which consists of differ ent department managers and a wider span. This sequence is continued until the lowest layer of the structure.So, the chain of command will pass from the higher layer to lower layer for delegation of jobs. When all the information are gathered or jobs are completed, the final decision and approval will make by the board of directors.That call centralisation.Under some specific situation, decentralisation are used. Board of directors will pass the authority of making decision to lower layer to handle the project.Rules made by the company are call formalisation, that need all workers follow it when they are joined the company. From these elements, a tall structure can seen. Diagram 1.2 shows that a tall structure and the span of control of TM Company Beside that, there are some determinants of organisation structure such as technology, environment and strategies issues. Nowadays, technology are improved rapidly and it is a key success factor for TM Company.Technological advancement can lead TM Company competitive with other firms. In Malaysia, 2 types of telecommunication technologies, wired and wireless are applied. In field of wired internet, data communication technology like Digital Subscriber Line (DSL) being ultilizing via connection of copper lines to households.Therefore, TM company is controls the virtual DSL market.In other side, High-Speed Broadband(HSBB) are invented by TM Company using the Fiber-to-the-home ( FTTH) technology to enhance the wireless internet connection. In this modern era, a huge population of office workers are using internet to do research for their tasks. So, broadband penetration in Malaysia is getting bigger due to citizens are shifting towards knowledge-based nation. Another fact is broadband can carry easily to anywhere. Due to limitation of quota in broadband, those worker rather use wired internet connection in their home and workplaces. The demand of internet is become greater and it is a chance for TM Company to lead the market.The branches of TM, TMnet Streamyx is major choices of workes choose for internet connection.Workers can choose either using wired or wireless connection, unlike Digi, Celcom and Maxis broadband are running in wireless connection. Individuals at work In what specific ways that an individual influences an organization There are three important leadership skills that an individual should have to be able to climb up to the management position. For example, goal settings, attitude and procedure management. According to (Maryellen Gibsons blog ) a manager that has a positive attitude will effect an entire team or company in an encouraging manner and a manager which has a negative attitude will affect the organization in a not so optimistic manner. Other than this, procedure management will help an organization to stay orderly and organized. For example, when there is a new project or task to be done, theres no need to make a whole new procedure just for that project. With proper procedure management an organization can save precious time and become more efficient. Lastly, the third leadership skill is to have a goal setting. A manager which has a clear mind set for his or her company is great for benefiting their company or organization because if there is a project the manager and his company will be able to know the result of the project. A really effective manager will need to let his team contribute to the success of the project so they have ownership in the final result. Individuals at TM Net DATO ZAMZAMZAIRANI MOHD ISA is currently the managing director and the group chief executive officer of TM Net. Aged 50, a Malaysian, has been appointed managing director of TM since 25 of April 2008. He holds a Bachelors degree in communication engineering from Plymouth Polytechnic in the United Kingdom. He is very experienced in the telecommunication field. DATUK BAZLAN OSMAN is presently TM Nets executive director and group chief financial officer. Now at age 46, he was appointed the role of executive director of TM since 25 of April 2008. He started of as an auditor with a public accounting firm in 1986 and finally joined the Celcom Axiata Berhad in 2001 as chief financial officer of the company. Now, he also oversees the operations of Global, Wholesale and Support Business. Interview questions Example: If the job is offered to you, how long do you plan to stay in the job position given? (This question is use to test how high the worker is aiming for and from what can be predicted from the workers performance for the company in the future) What is your expected salary range? (This question is to test the workers deservedness to have the expected salary) What do you know about the job position you have enquired for and what duties do you think this job requires you to do. (This question is to test the workers knowledge about the company) What kind of challenges do you think you will encounter in this job position? (This question is to test the workers thoughts on how to overcome a problem if handling with one) What separate this from our competitors? Conclusion Business organization and its environment is how the organization and business of the company affected by both internal and external environment. From time to time, usually the companys organization structure will be changed as the competitors in the same field increase and to avoid problems occur towards the internal environment which will lead the company to a downfall. TM Companys organization structure was reorganized to overcome problems in both internal and external environments and to stabilize the economy of the company. Organization structure can be determined by six key elements which are work specialization, departmentalization, chain of command, span of control, centralization decentralization, and formalization. Based on all these key elements in organization structure, the leaders in TM Company can manage the organization better and produce a result higher than what are expected. Every individual in the company is crucial to the company, their personality; behavior and every single commitment are keys to success in the future. Each and every individual in the company have their own roles which can be carried out on their own only, thus they should bear the responsibility and to accomplish their duties either as leaders or subordinates. To improve the company status they use the various methods to achieve their specific goal in the business field. (1808 words)

Entry Criteria to the Euro :: Euro Finances Economics Essays

Entry Criteria to the Euro 1.Entry criteria The four entry criteria are set out in Article 121(1) of the EC Treaty. A Member State must satisfy all four criteria in order to be able to enter the euro area. (Treaty quotes Source: http://europa.eu.int/scadplus/leg/en/lvb/l25014.htm [02/02/2004]) 1.1. Price Stability The Treaty stipulates: "The achievement of a high degree of price stability [...] will be apparent from a rate of inflation which is close to that of, at most, the three best-performing Member States in terms of price stability." The inflation rate of a Member State must not exceed by more than 1.5% that of the three best-performing Member States in terms of price stability for a year preceding the test for criteria compliance. TEST PASSED ----------- 1.2. Government Finances The Treaty stipulates: "The sustainability of the government financial position [...] will be apparent from having achieved a government budgetary position without a deficit that is excessive [...]". This stipulation gave rise to two criteria being drawn up by the Commission for the Council of Finance Ministers. A. The annual government deficit must not exceed 3% of gross domestic product (GDP) at the end of the preceding financial year to the test for criteria compliance. B. Outstanding government debt must not exceed 60% of GDP at the end of the preceding financial year to the test for criteria compliance. TEST PASSED 1.3. Exchange Rates The Treaty stipulates: "the observance of the normal fluctuation margins provided for by the exchange-rate mechanism of the European Monetary System, for at least two years, without devaluing against the currency of any other Member State." A. The Member State must have controlled its exchange rate in line with the Euro within the normal margins of the exchange-rate mechanism, without any break during the two years preceding the test for criteria compliance. B. The Member State must not have devalued its currency against the Euro on its own initiative during the same period. The pound has been controlled in line with the normal margins of the ERM and there has been no devaluation in the last two years. TEST PASSED ----------- 1.4. Long-Term Interest Rates The Treaty stipulates: "the durability of convergence achieved by the Member State [...] being reflected in the long-term interest-rate levels". The nominal long-term interest rate must not exceed 2%of the three best-performing Member States in terms of price stability. The period taken into consideration is the year preceding the test for criteria compliance.

My First Job

My First Job I got my flirt job at sixteen because my parents required it. However, I had no intention of getting a job and wanted to continue being a teenager where I had little responsibility. As I looked around my hometown for a job, I found that there were not a lot available. I finally was able to find a Job close to my house at a local Dairy Queen working for minimum wage. Now that I had a Job I had to make decisions in time I spent between friends, athletics, and now work. Having a job gave me another outlook on life.It taught me about the importance of money and the consequences of my financial decisions. It also helped me to understand the control I needed on the flow of my finances and along the way taught me many life lessons. The first day of my Job was November 1 lath, 2012 and I was dreading It. I had heard stories of how terrible working In fast food Is and I had no Idea what to think. As I arrived on I had mixed feelings of fear and excitement. Dressed In khaki shorts and a Dairy Queen polo I walked in to my first job. I was greeted with smiles and friendly remarks such as good morning.The manager explained where I would be working and told me to wash my hands. As I walked to the grill area, where I would be working at, I saw a very clean and well-kept station. My co-workers were all nice and very helpful. As the shift came too close I realized that maybe this wouldn't be as bad as everyone had said. I quickly learned basics of the grill and picked up a few tricks along the way. I learned the precise time to pull the fries out, how to properly cook a chicken sandwich, and to constantly be stocked. Being stocked was a key factor In success cause I never knew when a team bus would pull up and I would get very busy.I remember coming to the end of a busy shift and talking that didn't seem Like SIX hours. The slow shifts were terrible because I wouldn't have anything to do and the hours would drag by. The first conflict I ever had at work came during a busy day in the summer. I was working the grill and we were slammed. There were a couple of softball fields down the road and they had held a tournament earlier that day. Was working hard trying to fill the orders in a timely manner when I heard someone yell about us not working cast enough.I found that really disrespectful to my co-workers and me because we were working very hard. Now no matter how long I wait for food at a restraint I never complain because I understand how hard It can get. After I had been a Dally Queen for a few weeks I was scheduled a closing shift. This being my first Job I had no idea what to expect. When my first closing shift neared the end and I knew I was In for a long night. Firstly, we were not allowed to start closing until the last customer left the store and that wasn't until about ten enormous.There was no washing machine in this store so every dish was to be washed by hand and there were around 100 dishes. The sweeping of the restaurant had to b e perfect and if there was a crumb left it would have to be redone. That first closing shift I did not leave the store until midnight. I learned to dread those closing shifts and only ever tried to schedule day shifts. I went on to spend 5 months at Dairy Queen but as my financial necessity grew I knew it was time for me to move on. I appreciated the opportunity the company had given me and the knowledge they provided me.When I turned in my two-week notice it was met with sorrow and well wishes. I realized in those last two weeks I took great pride in my work and enjoyed it more then before. My last day was filled with good-byes to my co-workers who now had become my friends. As I clocked out my last time I realized that I never wanted to work in the fast food industry again. The explicit work I did at Dairy Queen was preparing food and maintaining the fryers. The implicit work I did was making the food faster without making mistakes. When closing though my explicit and implicit wor k changed.Then my explicit work was to wash dishes and sweep the floors. My implicit work was to wash the dishes quickly and efficiently sweeping up the dirt and trash. At times I liked my Job and there were other times I disliked it. I liked that as a teenager I was able to pay for my own gas and also have some money if I wanted to buy something. I also liked it because it gave me a sense of responsibility because the people at my Job were counting on me to show up for my shifts. But I also didn't like my Job because I would sometimes miss out on hanging out with my friends cause I had to work.I picked up a few skills during my time at Dairy Queen such as how to make an ice cream cone, responsibility, patience, and appreciation. The one that I liked the most was how to make a perfect ice cream cone. The second skill that I acquired at Dairy Queen was responsibility. I had to have responsibility in showing up on time for my shifts, keeping my area clear of debris, keeping my hands s anitary, and keeping my food items well stocked. I learned to have more patience with customers because in the food industry customers can get bit nasty.Finally I learned to appreciate what employees working in fast food do. My first Job really changed my life in many ways. It gave me the opportunity to be financially responsible and to learn to manage my finances. It also taught me quite a few life lessons and ways I could improve myself in a work place atmosphere. I also was able to use it as a resume builder and I use my manager as a reference for other jobs. My first Job may not have been the best but I will use it as a tool for the future and will continue to build on what it taught me.

Workforce

The workforce is contingent on the willingness of personnel and sites . The workforce is the main concern of employers everywhere. All areas of employment are touched by economics and it consist of the figure of births rates, and the quantity of training each person receives. 100 years ago, most jobs were industrial in nature, what I mean is that individuals worked in factories or on an assembly lines. These types of positions weren't very challenging because it's a situation that was repetitious because the worker repeat steps. Because of new technology today, everything happens to be more demanding, very aggressive and creative. Women are employed within position that once was considered â€Å"only men were productive in. Work shifts are divided into three shifts for several organizations. They're basically eight hours a shift and the employee usually work forty hours a week. Over the years the workforce has added four generation of workers. This has caused a distinctive effect on the workforce and organizations have employed and facing age differences. The HR department has come to the knowledge that the workforce of the past as a consequence will influence the future status of many organizations. They realize that the success of the organization depends on being able to hire workers. Plus the facts show that many people are not retiring but continue to work well past the age of 65. HR specialists find that they're having to formulate additional resolutions to meet the demands relating to the workforce with the aging workers. Which requires HR specialists to understand and be able to execute ways to create jobs and to fill them with acceptable workers. Meanwhile workers and jobs are always transforming so organizations realize that they have diversity and the skill to maintain a balanced workforce being competent to accomplish their goals for the future of the organization. Also, companies have moved to global level with improved technology and communication. Besides more women employees entered the workforce which was not the state 100 years ago where women lives tended to be centered around their families. During World War I changed who the workforce would use once the men were either volunteering or being drafted to serve in the military which resulted in there was no one to fill the positions. So businesses hired the women to work in the men's place. After showing the factories that the women were capable to carry out the duties that the men could do, but they were paid less for the same job. Since then women have demanded rights for equal pay and equal treatment. Because the workforce have become more diverse with gender, age, and culture it has caused organizations to change how they attain workers and maintain their numbers. The older workers are still present in the workforce is making HR to consider alternative ways for hiring, training, and what type of benefits plans to offer as enticements.Today HR managers needs to spend considerable time and money in training in new technology and keep them updated. The future US workforce groups in 2025 would be mostly aged population over 60 years. The workforce I filled with many kinds of technology such as computers, internet, smart phones and many mobile devices that has opened communication where everything seems to move at the speed of light. Therefore, HR will need to be on their toes to meet every task in the future.ReferencesAnderson, B. E. (2000). Journal of Economic Perspectives. Worker Protection Policies in the New, 207-214.DeCenzo, D. A. (2016).Fundamentals of Human Resource Management. Danvers, MA: John Wiley ; Sons.Effortless HR. (2018).Retrieved from The Past, Present and Future Workforce: https://www.effortlesshr.com/blog/present-future-workforce-generations/Huczynski, A. ;. (2010). Organizational behaviour.London: Financial Times Prentice Hall.Khan, A. H. (2012). Impact of job satisfaction on employee performance: An empirical study of autonomous Medical Institutions of Pakistan.African Journal of Business Management, 2697.Micheal Bailey. (2018). Retrieved from Demographic shifts and the HR challenges of the f uture: https://www.michaelbaileyassociates.com/news/hr/demographic-shifts-and-the-hr-challenges-of-the-futureWomen in the Workplace. (n.d.).Retrieved from http://articles.timesofindia.indiatimes.com/2010-09-15/edit-page/28241044_1_indian-women-chinese-women-chinese-counterpart

International Management Research Paper Essay

Assessing the Environment As we look to take our business, International Jean Company, into the ever expanding global market, it’s important that we choose locations that are going to fit our needs. This location selection cannot just be random, nor can it be done hastily. Our time learning how to be International Managers have taught us that only through careful research into many topics like the Environment, the Geography and Climate, the Culture, and Communication, can we really have the information necessary to make an informed decision. Therefore, we began to look at Denmark, and extensively researched the strengths, weaknesses, opportunities, and threats that lay before us here. Denmark is a small country with a population of just over 5 million inhabitants. It has achieved a remarkable degree of economic success over the last 50 years or so. With GDP per head of around $56,000 the country ranks fifth in the world and ahead of both Japan and Germany in terms of purchasing power. This remarkable economic success has been achieved by the Danes thanks, in no small measure, to their pragmatic business style.(1) According to the Ministry of Foreign Affairs of Denmark, it has the most efficient distribution system, the best labor regulations, and the second highest GDP per person. According to Forbes.com, Denmark is the best country to do business in. The Danish economy’s mix of low inflation and low unemployment along with emphasis on entrepreneurship and lower taxes make Denmark an attractive company to business investors and entrepreneurs. These qualities combined with high marks for innovation and technological savvy lift Denmark to the top of the busin ess world. Denmark is a country that is filled with many small and medium sized, independently owned businesses. Compared to the rest of the European Union, Denmark has a significantly less amount of large corporations, with the exception of Spain. They are known for their top quality production standards. Danish companies tend to concentrate on highly specialized products with a high margin production and rely more on product innovation and design instead of improvements in production technology and price competitiveness. Many small and medium sized companies are able to have major control over their market because they base themselves in small towns and rely on relationships with the community. This makes it difficult for large corporations to take their market share. Although Denmark has a significant amount of independent businesses that support its economy, it is highly dependent on foreign trade and international cooperation. Denmark is made up of a highly developed infrastructure, an advanced telecommunications system and a well-educated and stable workforce. Throughout all relevant levels of the workforce, English is spoken and written at an exceptionally good level. This is a very beneficial factor to the role that Denmark plays in the global market. Geographically, Denmark is in the perfect position for international trade. It is in the center of the Scandinavian countries and has easy access to the Northern and Eastern European countries. International surveys show that Denmark has top ratings in transportation, in all modes, energy, communications, and distribution systems. It is also highly rated in product quality, organizational quality, customer relations, credibility, and social responsibility. Denmark’s legal system is very similar to those of other European countries. Foreign business men may find some difficulty in legalities due to the use of civil law system and statutory law. Unlike the common law system used in countries such as the US, the Danish courts are not limited to the strict lettering of the law, but instead the purpose of the statute. This interpretation is also applied to private agreements. Compared to other countries, lobbying of the government is not as common and not as organized as in other countries. Usually, trade bodies will bring up issues to the government instead of individual persons or companies. The most common forms of companies used in Denmark are Public Limited Companies and Private Limited Companies. Denmark is known for having a high tax rate although when taking to account other costs of doing business (wages, benefits, cost of living, etc.) it balances out. The Danish tax regime relies heavily on direct taxes, such as taxes from labor, but there is little to no dependence on indirect taxes, such as social security and contributions from employers. Managing Interdependence Denmark is a significant player in the global market when it comes to social responsibility and ethics. It has the lowest rate of corruption of any other countries in the European Union. It also has very strict government regulations and very beneficial reasons to be socially responsible. Since the 1970’s, Danish environmental law has developed as part of public, private and European Community law. The National Agency for Environmental Protection, the National Forest and Nature Agency and the Department of Planning all make up the Ministry of the Environment. The have local and regional councils which are elected by the public and are responsible for environmental and planning procedures that conform to local wishes. Denmark is one of the few countries that have several kinds of green fees and green taxes. This is to motivate companies to use cleaner technologies, resource management, and/or environmental audit and management schemes. In 2008, Danish parliament passed a bill that forces large corporations to report on their corporate social responsibility (CSR) on their annual report. The Danish companies that have engaged in CSR have reported that it has had a positive effect on the companies. They claim that while it is flexible, it does bring up some legal burdens on them. It is the belief of the Danish government that the legal requirement marks the starting point for increased reporting on CSR, and in the forthcoming years the government intends to encourage progress and improvement of Danish businesses’ CSR work and reporting. Upon this laws implementation, 1100 companies were required to report CSR on their next annual reports. According to the 2009 reports, 89% of the required companies complied and 3% did not comply (8% complied by default because of being a subsidiary of a company that complied). The most common form of CSR among Danish companies related to environmental and climate issues. According to International Management, by Helen Deresky, Denmark is tied for the number one spot for the country with the least amount of corruption. This is because the Danish culture has a much more direct approach to business practices. They prefer openness and honesty, which sometimes seems rude to foreigners. It is clear to see that Denmark is ahead of almost all other countries in being Socially Responsible and having sound business ethics. For a new company, good ethics and social responsibility can be a make-it or break-it issue for a company. In one aspect, these issues can cost the company money. When just beginning, you should try to get your costs to be as low as possible. On the other hand, being viewed as an ethical company and by being socially responsible you improve the image and branding of the company. That will give the public a better perception of the company and can increase the demand for your product. Fortunately, in Denmark, only large companies are legally required to report their activities relating to social responsibility. While it would be a smart choice to make, not having to spend money on social responsibility during the beginning phases of the company will allow ease for penetrating the market and will allow us to be more socially responsible in the future. Overall, Denmark’s cost of doing business is about the same, if not lower than other countries, and the benefits of doing business in that country are much more significant. As long as our company helps locals and abides by their cultures and their rules, then the company should be very successful. Understanding the Role of Culture Before we can truly consider starting our business in Denmark, we need to understand the culture of the area. The viability of the economy, the labor market, the work environment, are all crucial to our success overseas. Taking the time to build a cultural profile of Denmark can help International Jean understand how to transition our business, and our expatriates to a very new experience. We begin our cultural profile by looking at the Government and Economic systems of Denmark. The politics of Denmark could best be described as a â€Å"Social Democracy† Though they do have a constitutional monarchy, like England it is a mostly ceremonial position. Elections occur democratically, similar to the United States without the Electoral College, which leads to a more direct representation of democracy. There are very low levels of corruption, not just in Denmark but in the entirety of the surrounding Nordic countries. As far as picking a market to operate out of, Denmark is a very excellent selection. Denmark has a prosperous, well-developed mixed market economy, ranking 16th in the world in terms of GDP (PPP) per capita. They use the Nordic Model, which is a version of what is traditionally called a â€Å"welfare state† The Nordic Model differs from other welfare states with an emphasis on maximizing labor force participation, promoting wage and gender equality, and a large amount of wealth distribution. A so called â€Å"welfare state† goes hand in hand with wealth distribution, citizens can count on monetary support during periods of unemployment and on welfare. The redistribution of wealth goes towards many societal needs, which will be explained further. Furthering supporting our transition, Denmark features low barriers to free trade, as well as little product market regulation. In fact, according to OECD rankings, Denmark has one of the highest ratings as far as product market freedom is concerned. We will be able to easily enter into this market, and will have a lot of freedom in regards to product selection, as well as advertising and marketing. This plays into the next few sections of our cultural profile: Kinship and attitudes towards leisure and recreation. Denmark, similar to most of the Nordic region, is one of the most liberal nations in Europe. They have an open attitude towards sex, nudity, and freedom of expression. As you walk around cities in Denmark, you can find advertising that features risquà © situations, and even cursing. The people of Denmark tend to have a darker sense of humor than what we’re acclimated to here in the United States, and often find ways to poke fun even at traditionally somber topics like death. Though we should be careful of how we utilize humor, both in our advertisements and in our work environment. Though good natured, citizens here tend to intensely dislike any joking at the expense of Denmark and its culture, particularly from outsiders. They are very proud of their country, and their family units reflect this. Families in Denmark are traditionally tight, well-knit units, who enjoy a good quality of life. They tend to live a relaxed lifestyle with a focus on family and friends. Bicycles are one of the predominant ways to travel around, especially in bigger cities like Copenhagen. We come to a big difference between the United States and Denmark, in terms of the attitude towards work. Whereas most Americans â€Å"work to live†, in Denmark the opposite is true. The Danish are taught from an early age to choose a profession that they would enjoy working, as opposed to a job taken out of financial necessity. This is reflected on Denmark’s scores in G.L.O.B.E/ Hofstede cultural dimension rankings in â€Å"masculinity†, which are very low, as well as â€Å"Uncertainty Avoidance† also being low. This is partly due to the fact that most of the labor market is a part of Trade Unions, as of 2008 Denmark had 67.6% labor union density. There is a partnership between employers, trade unions and the government, whereby these social partners negotiate the terms to regulating the workplace among themselves, rather than the terms being imposed by law. As we transition, we will need to make contact with these unions, and work closely with them to come up with rules and regulations for International Jeans that work for the native population. Another workplace difference is in the amount of work per week and the vacation time allotted. The Danish work an average of 37 hours a week, generally calling it a day around 4pm local time. Expatriates should be made aware that the Danish are not impressed with managers that work 50-60 hours a week. As mentioned previously, they believe in a balance between work and life, and would view those who worked considerably more hours to be less efficient at their jobs. In the United States, there are no laws concerning paid vacations or time off. To contrast, in Denmark paid time off is actually mandated by law. The Danish usually receive a minimum of 5 weeks of vacation, plus national holidays. These are factors we need to consider when hiring local workers. Other characteristics of the Danish work environment include high job mobility, as employees and managers are encouraged to take risks and make decisions that a more conservative American manager might not make. In general, Danish company activities are less structured and less formal, which is reflected again by the low score in the â€Å"Uncertainty Avoidance† category. There is a low level of Assertiveness on the Hofstede scale, as the strength of unions and the desire of the Danish to care about their work come together to make a highly productive and group oriented workplace. We would do well to hire a lot of local talent immediately. We mentioned the large amount of wealth distribution earlier. Denmark ranks highly on the Collectivism scale. Being a social welfare economy, much of that money is poured into both the Educational system as well as Healthcare. The Danish education system provides access to primary school, secondary school and higher education. All university education in Denmark is free; there are no tuition fees to enroll in courses. Danish universities and other higher education institutions offer international students a range of opportunities for obtaining an internationally recognized qualification in Denmark, and many classes are taught in English. Our company should take advantage of this when looking to hire. In addition to free education, there is also Universal Healthcare for all Danish citizens, paid primarily by taxes. Denmark spends 9.8% of GDP on healthcare. The life expectancy in Denmark is 78.6 years, and there is one doctor for every 294 persons in Denmark. It should be noted, that these social services also leads to a high tax rate for Danish citizens, hovering near 48-49% Communicating Across Cultures As we work towards bringing International Jean Co. to Denmark, we need to be aware of the similarities and differences in the way our two countries communicate. The characteristics of that communication, and the interplay between American expatriates and Danish locals will determine how well our new company will function as an overseas entity. We will begin by looking at native language, as well as the amount of English saturation in Denmark. The native language of Denmark is Danish, with other regional languages such as Faroese, Greenlandic, and German officially recognized. In selecting expatriates, we should look to be choosing managers that are able to speak Danish, or willing to quickly learn. However, we shouldn’t feel like the ability to speak the language is mandatory for expatriates. One of the great aspects of setting up our business in Denmark is that there is a very high proportion of Danish citizens who speak English. In the educational system, it is taught as the primary foreign language. English will be spoken and written well by all relevant levels of the workforce. This is further demonstrated by the fact that many commercials and advertisements, as well as trademarks, are used directly in Denmark without translation. The people of Denmark are, generally speaking, friendly but blunt in their speech with one another. Concerning Hofstede dimensions, they rank very highly in the â€Å"Humane† category. They tend to shy away from confrontation, so our expatriates are going to need to tread softly when it comes to moment of direct communication regarding mistakes or problems. Direct debate is encouraged, but keeping confrontational phrasing out of it is important. The Danish tend to be very plain speaking when communicating, which can be mistaken for rudeness in other cultures. Our managers need to be aware of this, so they know that they aren’t necessarily being insulted when talking about work issues. Like the United States, Denmark is a â€Å"low-context† culture. They tend to be direct and explicit when communicating among one another, and tend not to rely on non-verbal communication. They prefer to have direct conversations, either by phone or face-to-face, though increasingly more electronic communication has taken over. Also like the United States, Denmark is also considered a â€Å"low-contact† culture. They prefer a minimum of an arm’s length of personal space, and do not enjoy overly aggressive physical contact. Body language is very restricted, which can make interpreting responses and feedback difficult. Time is another major factor that we as Americans have in common with Denmark. The Danish follow a monochronic time system, which is more linear in structure as compared to polychronic time. Those practicing monochromic time, such as the Danish, tend to complete tasks one at a time as well as adhere to a stricter schedule. We also share similar views on proxemics, or proximity. The Danish see larger offices and more space as reflective of having more power and esteem. The United States and Denmark have a surprising amount of similarities in how we communicate, both in regards to interpersonal communication as well as in a work environment. This should greatly aid International Jean Co. in a smooth transition from the United States to Denmark. Cross-Cultural Negotiation and Decision Making The Negotiation Process: Danish people of business are usually very experienced in interacting and doing business with visitors from other cultures. They pride themselves on their Danish culture and tend to sometimes not be very open to information or assistance from the outside. Similar to many other countries, people of Denmark shake hands upon meeting. This is also the case when departing. It is good to familiarize yourself with the Danish culture before going in full steam. The Danish official language resembles Swedish and Norwegian, and shares a few commonalities with German, but DO NOT remark or even assume that they are similar. Most businessmen and women in Denmark speak English well, but it is recommended to stay away from using jargon and slang. Danes like to leave space between themselves when interacting, so be aware of other’s personal space and try not to be too touchy-feely. They usually speak in quiet, gentle tones and interrupting is considered rude. Danes usually do not openly show their emotions. Come well prepared! The Danes are meticulous when it comes to analyzing information and proposals. Know your information and bring in copies for your Danish counterpart to examine. Everything should be well organized and do not steer off topic; straight and to the point. Business relationships are often only fairly important in the country, and are typically not a needed requirement for initial business interactions. Just like your goal is to get to know one’s contacts in a host country and build mutual trust before embarking on business discussion and transaction, your counterpart is also trying to learn about you. Danes are cautious and appear to be reserved and proceed slow. Once the trust is well known, there will be a sense of allegiance to you as a respected business partner. Denmark is a democratic and understanding country. It can be cohesive to criticize other people or systems. Bosses are expected to be team leaders rather than private decision-makers. In the country’s business culture, the respect a person takes pleasure in depends mainly on his or her achievements. Well-liked personal traits include individual initiative, knowledge, and expertise. To the Danes, negotiation is a joint problem solving process and the buyer and seller in a deal are equal partners. The primary negotiation style is cooperative and they believe in the concept win-win. It is strongly advisable to avoid any open disagreement and to remain calm, friendly, patient, and determined. The Danish believe in information sharing as a way to build trust with their counterparts but this doesn’t mean that they are going to say everything. A good part of the communication may be in writing, which Danes often prefer. They move through things rather quick and are less observant over detail. They strive to conclude negotiations quickly but this does not mean they will readily accept unfavorable terms. Danes do not like bargaining or haggling such that they do not appreciate aggressive sales techniques. They do prefer negotiating in a straightforward and honest style and may use pressure techniques. When persuading your counterpart avoid aggressive tactics and negotiating with the Danish. If confronted, they will not shy away, but this is almost guaranteed to deteriorate your bargaining position rather than strengthen it. It can also eliminate your relationship. Although a verbal agreement can be considered binding and will most likely be kept, do not consider them final. Only a contract that is signed by the two parties makes up a binding agreement. Written contracts are a serious matter in Denmark. It is best to keep them concise without including too many legalistic details. Signing the contract not only shows your commitment but a strong confirmation of your Danish partners’ commitment also. Works Cited Brunson, Winnon â€Å"Cultural Perspective: A Year in Denmark† 2008 â€Å"Danish Communication Styles† 2012 â€Å"ET Ã…R I KØBENHAVN: FOLKESUNDHED OG KULTUR† 2011 â€Å"The Monarchy today† – The Danish Monarchy 16, June 2012 â€Å"ETLA: The Nordic Model† â€Å"The Nordic Model† Nordic Labour Journal: In Focus. 2001 â€Å"Business Negotiations in Denmark† â€Å"Business Etiquette in Denmark† â€Å"Negotiating International Business – The Negotiator’s Reference Guide to 50 Countries Around the World† Katz, Lothar. 2007 â€Å"Doing Business in Denmark† Kroman, Reumart. 11 February, 2005.

Quality Theory and Practice Research Paper Example | Topics and Well Written Essays - 750 words

Quality Theory and Practice - Research Paper Example This standard must be a standard that best suits that particular organization. Quality Control component is also very much important to ensure the quality standards within a company. In this component we review the quality of all factors involved in production. Six Sigma and Total Quality Management (TQM) are famous performance appraisal method that used globally today. This component is also very important for maintaining quality. Quality assurance is a way of preventing mistakes or defects in manufactured products. In this component, we also try to avoid problems while delivering goods or service to customer. This component is also very important for maintaining quality. Quality improvement team used to get feedback of all processes of the company. They then send recommendations for improvements in the implementation of standards. Six Sigma is a famous performance appraisal method used globally. Total Quality Management is an important area of study. It has got so much importance so that it is being taught in universities to students of management sciences. One sentence explains Total Quality Management, â€Å"Right thing, at right place, in right time†. This management approach originated in 1950s and become popular in the 1980s. Management Commitment, Employee Empowerment, Fact Based Decision Making, Continuous Improvement and Customer Focus are some principles of the total quality management (www.newagepublishers.com). There are plenty of quality management standards in the world but some quality management standards have got immense importance in the last decade. Among the leading standardization organizations is International Organization for Standardization (ISO). Quality Management System (QMS) of International Organization for Standardization is widely used all over the world. There are other quality management standards like, VDA, AVSQ, EAQF, QS-9000, TS 16949, European Quality-Award,

Prevention and Mitigation Analysis Essay Example | Topics and Well Written Essays - 1500 words

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