Managing Conflict in the Workplace Term Paper Example | Topics and Well Written Essays - 500 words

Managing Conflict in the Workplace - verge Paper ExampleThis paper offers a brief overview of a conflict I have discovered in my workplace and how it impacted the work environment. A script on how to give feedback to employees when conflicts arise is in addition outlined in this paper, as well as ways I would enlist HRs help in managing this situation.Two of the nurse in my workplace were once involved in a conflict. It happened that one of the nurses had forwarded an email consisting of pornographic material and the recipient of the email found it inappropriate. The recipient of the email responded through confronting the transmitter and this dark into a heated argument. The recipient felt embarrassed and felt insulted. What followed is the two nurses could not even compel in a decent conversation as a result of the argument. Teamwork is highly valued in my workplace and hence the two nurses at one point had to work together. Their engagement was low as communication was limi ted between them solely as a result of the argument they had.As a nurse manager, it was my obligation to give feedback to the sender of the email in regard to the unacceptable behavior in the workplace. The steps involved in giving feedback as outlined by Manion (2011) include Stating your positive intention, share your observation, including impact of an action, asking the intent, adding empathy, and indicating what needs to change (p. 340) respectively .A script of the conversation I would have with the sender of the email would be as followsPositive intention You are one of the top performers in this segment and your contribution is highly valued. This department highly relies on you to be a role model for our impudently employed nurses.My observation Yesterday you sent a pornographic email to your colleague and she felt ungainly hence she confronted you for an explanation. I am sure you two are finding it difficult to engage in your activities as a team.Needed change